Support benefits
Support included as standard
When an incident occurs or when you have questions related to your account, we’re there to help. Our service desk will respond to your support ticket within 24 hours (during business hours).
Expert advice
Our customer desk experts guide you along the shortest path from request to solution. Depending on your issue, we will point you toward relevant documentation pages, recommend training, schedule a call or workshop with an expert, or help you log a Service Desk ticket
Premium support
You can benefit from our customer desk support plan if you want enhanced guidance – get in touch with an expert within 24 business hours.
Sharing best practices
Join the VaultSpeed community to get answers from peers and partners to questions on designing, deploying, and maintaining solutions.
Support features
Included as Standard
Customer Desk
Price upon request
More support and learning
Community
Sharing best practices
Training
Available courses
Events
Conferences & webinars
Developer docs
Latest updates